Hero Health/Heidi not opening

Created by James Harley, Modified on Tue, 28 Oct, 2025 at 2:16 PM by James Harley

Firstly, remember the correct addresses (you should bookmark them):


Hero Health - https://herohealth.net/admin/dashboard 

Heidi - https://scribe.heidihealth.com/  


If however, you are still getting an error or another message at the login pages, try opening your web browser in a private page (this will give you a clean cache).  For Microsoft Edge and Chrome, press Ctrl+Shift+N.  For Firefox press Ctrl+Shift+P


Now re-enter either the Hero Health or Heidi address again.




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